Date: 12 February,2026

Website: www.echofye.pk

Business Name: Echofye

Contact Number: 0331-6220231

Business Address: IT Tower, Gulberg 3, Lahore, Pakistan

Warehouse Address: PIA Road, Wapda Town, Lahore, Pakistan.

Shipping Coverage

Echofye delivers products across Pakistan.

We currently do not offer international shipping unless explicitly stated.

Order Processing Time

Orders are processed within 1–2 working days after payment verification.

Orders placed on weekends or public holidays will be processed on the next working day.

Processing time may vary depending on supplier availability.

Order confirmation does not mean immediate shipment. Shipment begins only after successful payment verification.

Delivery Timeframe

Estimated delivery timelines:

Major Cities: 2–4 working days

Other Cities: 3–6 working days

Remote Areas: 5–8 working days

These timelines are estimates and not guaranteed.

Dropshipping Fulfillment Disclosure

Echofye operates under a dropshipping model, which means:

Products may be shipped directly from third-party suppliers.

Packaging and labeling may vary.

Delivery time may vary depending on supplier location.

By placing an order, you acknowledge and accept this fulfillment model.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout.

Free shipping promotions may be offered at our discretion.

Shipping charges are non-refundable unless the error is on our part.

Tracking Information

Tracking details will be shared via WhatsApp or SMS once available.

Customers are responsible for tracking their parcel after shipment.

If tracking is delayed, it does not necessarily mean the parcel has not been dispatched.

Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping details.

Echofye is not responsible for:

Delivery failure due to incorrect address

Incomplete contact information

Parcel returned due to customer unavailability

If a parcel is returned due to customer fault, re-shipping charges will apply.

Delivery Delays

Echofye shall not be held liable for delivery delays caused by:

Courier company delays

Weather conditions

Public holidays

Government restrictions

Force majeure events

Delivery timeframes are estimates and not guaranteed commitments.

Risk of Loss

Risk of loss or damage transfers to the customer upon successful delivery to the provided address.

Once marked as “Delivered” by courier, Echofye is not responsible for theft or loss.

Damaged Parcel Upon Delivery

If the parcel appears visibly damaged:

Customer must record a video before opening.

Report within 48 hours according to our Refund Policy.

Failure to report within the required timeframe may result in claim rejection.

Contact Information

For shipping-related inquiries:

📞 0331-6220231

📍 IT Tower, Gulberg 3, Lahore

📦 Warehouse: PIA Road, Wapda Town, Lahore

🌐 www.echofye.pk